In case you’ve never signed up for a web hosting account or you’ve changed companies and the new one deploys an account management interface that you have not seen so far, you may get baffled about how to complete a particular task in your account or on your computer. This is the reason why, a lot of providers have compiled a knowledge base, which enumerates the most frequent questions and difficulties related to the specific platform they use, instead of including only some generic facts. This type of knowledge base will allow you to find the desired information swiftly and effortlessly, so you won’t need to waste plenty of time and energy on stuff that may require something as simple as hitting a button or checking a tickbox. Thus, not only can you get stuff done, but you can also become aware of tons of new and relevant details, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages include an extensive knowledge base where you can find information on all the obstacles that you could experience and their resolutions. You can become aware of how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your email client are accurate, but you aren’t able to send email messages, for instance. We have done our utmost best to be as thorough as possible and to encompass all possible options in order to help you save time and effort and to supply you with different solutions for every problem. The knowledge base contains informational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whilst if you prefer to see the entire article list, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers feature a comprehensive article repository where you can find any info that you may need about our hosting services or about the Hepsia Control Panel that we’re using. We have created it based on the feedback that we have received from our clients throughout the years and, hence, our articles encompass specific issues that you might chance upon and suggest the most effective way to solve them, for instance receiving a 500 Internal Server Error message or being unable to send email messages from your PC even though you have the right SMTP server settings. The articles are available in every single Control Panel section and you can check them at any moment. They can help you extend your knowledge not only about our services, but also about the web hosting field in general, as they offer how-to guidelines and general info such as what cron jobs or file permissions are.