Live Chat Support in Shared Hosting
As we believe that various situations are often resolved when you chat with a live person, we offer a live chat service for all of our potential and active clients. The chat is online every single day and our customer care agents can assist you with a wide range of questions and troubles. In case you aren't our client yet, you are able to learn more about our shared hosting packages and the web hosting platform in general to make sure that your sites will work efficiently on our servers. In case you already have an account and you have some questions or you encounter any problems with any of our services, you can join us on our live chat and we will supply you with the necessary info or assist you to troubleshoot the issue. You'll have to open a support ticket for some troubles that require longer time or the expertise of a system administrator, but for a lot of standard troubles you will receive help right away.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we offer is online every day, even on holidays and weekends. It is the most effective way to learn more details about our semi-dedicated plans if you do not have an account yet or to have some problem resolved if you're a customer and our customer support agents will assist you live regardless of the time of the day you join the chat. If you are hesitating which plan is more suitable for your sites, if you need a piece of advice whether you should obtain a certain upgrade and how to order it or when you've got difficulties setting up an email account on your computer system, you're able to get in touch with us and we will give you the required information quickly. Our live chat is accessible even after our phone lines go off for the day, which means that if you have an account here, you can be certain that you'll always receive prompt help with any kind of question or issue that comes up.