Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section built into our Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might run into, they are written by our support team of practiced technicians.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of educational video tutorials that detailedly show how to settle a typical issue connected to your shared hosting plans account. You will find the training videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 help desk support service and feature a 60–minute ticket response time guarantee. Our seasoned technicians will be online night and day and will sort out any issue that you may possibly run into within less than one hour after the client support ticket submission. In most instances, a response will be provided to you within 20 minutes.