Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support in good time is our main priority, so we backup each shared hosting plans plan with a 1–hour ticket answer warranty. The moment you post a ticket or post a message, our client help and support crew will do all they possible can to provide the most acceptable solution to your situation and to supply you with advice in a timely fashion.
A Top–quality Support Service
Get in touch with us anytime required. Our staff of employees is going to be online for you 24x7x365 to react to all of your issues and to correct any concern that you may have. You can open a tech support ticket from your Web Hosting Control Panel or drop an email message whenever. In addition, on working days, you’ll be able to ring us or work with the online chatting alternative.
An Intuitive Help Section
Our Control Panel features a detailed know–how base that is incorporated into all sections. In each part, you’ll find a Help control key that will load for you a list of step–by–step online classes on how to work with a selected feature or perform a selected action. Furthermore, we have produced tutorial video lessons allowing you to get a better idea of the Control Panel’s interface.