1 hour ticket response
We are focused on supplying a quick and appropriate answer to each client support ticket sent by a client. Our competent help desk support team members will examine your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all support tickets. In reality, the average client support ticket response time has proven to be twenty minutes.
A Premium–Quality Customer Service
Each member of our client service staff has many years of experience in the shared hosting plans sector and the vast majority of them have been with us for at least five years. They all are ready to answer all your requests in the most proficient manner possible.
An Intuitive Help Center
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how to use our hosting services. You can get the answers to your queries in the F.A.Q. database, see more information in the web hosting account administration articles or check out our instructional video tutorials.