Support and Help Channels
A 60 mins Inquiry Resolution Guarantee
Each ticket that you send to our technical assist staff will be answered in less than 60 minutes. All basic queries will be taken care of right away. Nonetheless, if the support inquiry you have posted requires some help from a skilled technician, we’ll forward the ticket to him and will notify you about the postponement.
Professional Tech Help Service
We’ll be on–line for you 24 hours a day to give you assistance and tech support as well as to aid you with any trouble that you may encounter whilst managing your virtual server. We can easily aid you with all pre–configured programs, like your Operating System, server administration panel (dependent upon the VPS type) and the Web Hosting Control Panel designed completely by our company.
An Informative Help Section
Each section of the Web Hosting Control Panel that is available cost–free with your VPS includes an internal articles base. One can find a variety of illustrative how–to articles and reviews and a range of step by step video classes that illustrate all the common web site supervision jobs. You can get access to them by clicking the Help or Video keys in the right side of each Control Panel section.